Check that there are no breakages, the product is what you ordered and the finish is correct. Please check your goods within 24 hours of arrival. If your Accent or Occasional Chair is damaged or broken Should you require any assistance with assembly please contact our online team and we will be happy to help. All accent and occasional chairs which require assembly come with easy-to-follow assembly instructions. Some accent and occasional chairs require assembly. Should this problem arise, we endeavour to inform customers at the earliest opportunity and a full refund will be issued. Regrettably, this means that delivery of products ordered is not always possible. Some locations are beyond the geographical area served by these couriers. Please note that we use courier partners for deliveries outside our local area. Our third-party couriers are not permitted to carry items into properties, please be sure to have enough people on hand to carry your product into the delivery property. Please ensure somebody is there to accept delivery, large items cannot be left without being signed for. Before Delivery of your Accent or Occasional Chair Please contact us by email ( or phone (0429665423) as soon as possible to notify us of your wish to cancel your order and a refund will be issued as speedily as possible. Please note this does not apply to bespoke orders. You can cancel online orders and receive a full refund within 14 days of placing your order. Cancellation of your Accent or Occasional Chairs Order The delivery time frame for pre-order items is indicated in the product description beside the price tag. Your order will be shipped directly from our supplier’s warehouse to expedite delivery. This allows you to order your item in advance and secure your purchase ahead of it going on general sale. Pre-order of Accent & Occasional Chairsįor items that are not currently in stock in our warehouse, in many cases we offer a pre-order service. Please note orders placed on Saturday or Sunday will be deemed as being placed on the following Monday. Some products are shipped directly from our suppliers to ensure quickest possible delivery. On rare occasions deliveries may take longer - if there is a change or delay in expected shipping times you will be contacted by a member of our team and the utmost effort will be made to deliver your order is delivered as soon as possible. Generally, the estimated time frame for delivery is 1-3 weeks. We endeavour to ship your sofa order as speedily as possible. Shipping Times for Accent & Occasional Chairs Watch a useful video demonstrating how to use the calculator below. To calculate the delivery fee for your specific chair please use our Delivery Fee Calculator. Some chairs qualify for FREE SHIPPING, others may be subject to a delivery charge of up to €24.99. Delivery Charges - Accent & Occasional ChairsĪccent & Occasional Chairs are subject to individual delivery charges. Please be aware all orders are subject to availability. Email us at message us on Facebook or use our Live Chat function on These contact pathways are monitored between 10am and 5pm and we aim to reply to your queries as quickly as possible. Should you have any further questions, please get in touch with our online team and we’ll do our very best to help. Hopefully the information below will provide the information you need. We appreciate that you may have some questions regarding delivery, pre-order, cancellation and return of items ordered online. Delivery & Order Information – Accent & Occasional Chairs
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